Posted on: 09:48 AM IST Nov 23, 2015
New Delhi: After reports emerged that users of the latest iPad Pro faced a screen-freeze issue while recharging the device, Apple has acknowledged the problem and is currently working on a fix.
Many users flooded Apple's Support Communities page with similar concerns that the mega tablet was freezing after a recharge.
Many users flooded Apple's Support Communities page with similar concerns that the mega tablet was freezing after a recharge.
While doing a force restart did revive the tablet, the problem would reoccur later. Even a factory reset has not been able to fix the bug.
One user posted that the battery continued to drain despite the screen being unresponsive. Another user has claimed that enabling Siri on the tablet helps fix the issue, along with disabling back up to iCloud, Do not Disturb, and disabling automatic sending of diagnostics to Apple.
However, Apple has posted on its support page that it is aware of the issue and investigating it to come up with a solution.
The iPad Pro is Apple's latest in line of tablets with a mega 12.9-inch display and comes with the Apple Pencil. It starts at $799.
Source: Apple acknowledges iPad Pro issue; tablets freeze while recharging
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