Sunday, September 18, 2016

Dell Venue Tablet Swollen Battery

Hi,

We have a Venue 5130 Venue Pro tablet.  Its about a year out of warranty.  I noticed recently that the battery pack had expanded and was expanded from the tablet casing so it wouldn't shut.  I bought a replacement battery (not cheap) but only not started researching what the problem might have been and I can see that other people have had issues with their tables.  The old battery pack has expanded to a worrying extent - and since removal appears to have expanded further. 

Advice online seems to be to NOT try recycle this and to treat it carefully as its unstable.  Not sure what to do it with so?   If the battery packs are liable to being unstable how can they be installed in tablets to begin with.  Reading online it would appear that there are issues with such batteries if they are overcharged.  I don't know if that was the problem in my case.  All I know is the batter packy is swollen up to an unreal extent.  See Photo below. 

Another problem is Dell Customer Support doesn't appear to be contactable in a tangible way after the 12 month service period is up.  Negotiating the Dell website looking for a way to talk to a human about the problem is frustrating as everything leads to dead-end options, particularly at the weekend.  Not happy with Dell hardware and not happy so far with Dell service

A dissatisfied customer,

Mick


Source: Dell Venue Tablet Swollen Battery

Saturday, September 17, 2016

Nexus 7 (Gen 1) Tablet Went Dead for No Reason

Used my Nexus 7 (Gen 1) Tablet Friday Lunch time, brought it home with me in my backpack, tried to use it in the Evening and nothing. It wasn't dropped or anything and has done that same short journey many times. The screen stays black so I cannot access any files, photos or notes I saved on it.

Tried holding both volume buttons and plugging into charge, tried holding in the on button but still nothing.

Tried plugging into a laptop the message comes up saying it does not recognise it anymore. But when I press and hold start button the laptop bleeps and recognises I am doing something to the tablet but does not recognise what the device is.

Tried connecting to different laptops and result is the same.

I tried connecting to a laptop with HDMI cable, but the laptop does not even notice anything has been plugged in.

My TV does not have HDMI port, and I am waiting for some adaptors arrive that I have ordered to try and connect using different methods to the TV and laptop.

I have tried using various programs including Dr. Fone and Yodot which enables you to access files on your device from your computer/laptop, but once again those programs do not even recognise any device plugged in. So Smart Switch and Helium will probably be the same result.

Tried disconnecting the battery for 30 seconds or so and reconnecting it but still dead.

Had a close look at other connections inside and all seems secure plus I cannot see any damage of any sort. All still looks new.

I'm not sure what is exactly wrong, but it seems something serious like a tiny crack in the mainboard which may cost me more than the tablet is worth to get it repaired. If it is just the screen, then I would have thought the laptops would still recognise it. It is around four years old, so I have had my money worth but would still be good to get the info from it.

If I had dropped it or something I could accept it but carrying it from one place to another in a soft case and getting such a problem is a mystery.Maybe you may have an idea of what the problem may be so I can but and replace it myself to save costs or maybe I have missed something I can try.

Thank you for your help and the info you are sharing on here.


Source: Nexus 7 (Gen 1) Tablet Went Dead for No Reason

Friday, September 16, 2016

NYC Kills Internet Browsing At Free WiFi Kiosks After The City's Homeless Actually Use It

Earlier this year, New York City undertook one of the biggest free city WiFi efforts ever conceived. Under the plan, an outfit by the name of LinkNYC is slated to install some 7,500 WiFi kiosks scattered around the five boroughs that will provide free gigabit WiFi (well, closer to 300 Mbps or so), free phone calls to anywhere in the country (via Vonage), as well as access to a device recharging station, 311, 911, 411 and city services (via an integrated Android tablet). The connectivity and services are supported by a rotating crop of ads displayed on the kiosks themselves.

The only problem? As part of the initiative, the city and LinkNYC attached an Android-powered tablet that lets anyone browse the internet for as long as they wanted. This, as you might expect, has resulted in some people camping out for long periods of time actually using the free service. That includes, unsurprisingly, New York City's ample homeless population. As Motherboard notes in a report, after spending m uch of August tracking usage of the kiosks, a snapshot view of daily use doesn't make for shiny marketing fodder:

"My small sample of Link users that Saturday afternoon suggests these kiosks are indeed mostly used by the city's least privileged. Of the 15 people I saw using a Link, only two or three of them would be likely to appear on LinkNYC promotional materials (i.e., one well-dressed woman making a phone call, or one middle aged, casually-dressed tourist waiting for his phone to finish charging).

Again, this shouldn't really be surprising, especially since the city has consistently claimed that one of its goals is to close the digital divide. Since June there has also been a lot of breathless hysteria about the fact that some of the homeless users have been using the tablets to watch porn. In response, LinkNYC began implementing internet filters that, as internet filters tend to do, didn't seem to work.

Responding to public complaints, LinkNYC announced this week that it would be discontinuing tablet browsing functionality at the kiosks:

"...Some users have been monopolizing the Link tablets and using them inappropriately, preventing others from being able to use them while frustrating the residents and businesses around them. The kiosks were never intended for anyone's extended, personal use and we want to ensure that Links are accessible and a welcome addition to New York City neighborhoods.

The announcement notes that the internet browsing will be disabled, but other services will still work:

"Starting today, we will be removing web browsing on all Link tablets while we work with the City and community to explore potential solutions, like time limits. Other tablet features—free phone calls, maps, device charging, and access to 311 and 911—will continue to work as they did before, and nothing is changing about LinkNYC's superfast Wi-Fi. As planned, we will continue to improve the Link experience and add new features for people to enjoy while they're on the go."

While countless news stories suggest that the move was primarily in response to overwhelming porn consumption, there's no real evidence that this was an epidemic of any real scale. While there have certainly been documented instances of public masterbation at the kiosks (this is NYC after all, and occasionally viewing a homeless person's gentials is not a new concept), LinkNYC has suggested that people camping out around the kiosks (sometimes bringing chairs, couches and crates with them) was the larger source of complaints by locals.

The real problem appears to be that the service put the city's homeless population on stark display, making them more difficult for city residents to ignore. On one hand it's understandable that homeless populations camping around the kiosks isn't great "optics" or olfactory ambiance for the city and local business owners, but at the same time it's not clear what one expects to happen when you provide the city's 60,000 homeless residents with free acc ess to technology they otherwise lack access to. LinkNYC says it's working with the city on a solution, and may restore public browsing at a later date with tougher filters and access limitations in place. Given the fact that filters historically don't work, it seems more likely that the free browsing will be gone for good.


Source: NYC Kills Internet Browsing At Free WiFi Kiosks After The City's Homeless Actually Use It

Thursday, September 15, 2016

Microsoft is finally giving people a reason to use the Windows 10 app store

#Windows10 #AppStore – Microsoft is finally giving people a reason to use the Windows 10 app store : Microsoft has spent the last year making a major push towards the Windows Store, which sells apps that work across all Windows 10 devices – whether they are PCs, tablets, smartphones, or holographic headsets.

It's a fine idea. The problem is that, largely thanks to Microsoft's collapse in the smartphone market, developers aren't exactly rushing to fill the Windows Store with apps.

While bigshots like Facebook and Uber have brought their wares to the Windows Store, you're still not going to find popular apps like Snapchat and Pokémon Go.

This week, Microsoft announced that the Windows Store situation is going to get much better, very soon, thanks to the long-awaited arrival of Desktop App Converter, a tool that lets companies take their existing Windows software and convert it to a Windows 10 app.

Thanks to this tool, apps like Evernote and the popular doubleTwist media player are finally arriving in full force on Windows 10, according to a Microsoft blog entry.

Judging from this first wave of desktop apps coming to Windows 10, these apps aren't exactly the best examples of Microsoft's vision for a unified Windows 10 app store across devices, since they'll only work on PCs and PC-like tablets (including the Microsoft Surface).

The new Evernote app for Windows 10.

The new Evernote app for Windows 10.

The new Evernote app for Windows 10.

But there are a few benefits to getting these apps from the Windows Store, instead of the old-fashioned way of getting them straight from a developer's website.


Source: Microsoft is finally giving people a reason to use the Windows 10 app store

Wednesday, September 14, 2016

New York’s LinkNYC Free Tablet Kiosks Shutting Down Free Web Browsing

Announced in November 2014, LinkNYC is a project that aims to provide Wi-Fi coverage in all of New York City. There are now over 400 kiosks across 3 boroughs, all of which are equipped with tablets that came with free web browsing. These kiosks are repurposed from old phone booths. They sometimes feature advertisements, revenue of which fund the project itself.

The kiosks also provide free calls, free device charging, and free Wi-Fi. These have been really popular, especially among tourists, since they can easily find their way, look up stuff, and recharge their phones when out and about.

A Link Kiosk in New York City link nyc

A Lin k Kiosk in New York City

Sadly, in a statement today, LinkNYC announced that they are shutting down the web browsing feature.

…some users have been monopolizing the Link tablets and using them inappropriately, preventing others from being able to use them while frustrating the residents and businesses around them. The kiosks were never intended for anyone's extended, personal use and we want to ensure that Links are accessible and a welcome addition to New York City neighborhoods.

According to Vice's Motherboard, many of these kiosks are constantly occupied by those who are poor and homeless. There are also reports of some attempting to use these kiosks for porn, as well as reports of some men masturbating around the kiosks.

Those that are among the least privileged should of course be entitled to the use the service, which is designed for the public. However, the problem seems to be that they are occupying the kiosk for hours on end, prohibiting others from using them. As we often see, in this case, a few bad actors ruined the experience for others. Honestly, I think a better solution might have been a time limit, but those are understandingly difficult to enforce.

Luckily, the free Wi-Fi, device charging, and maps features will still be available at LinkNYC kiosks. Those who wish use the web browsing features, however, might have to go elsewhere.


Source: New York's LinkNYC Free Tablet Kiosks Shutting Down Free Web Browsing

Tuesday, September 13, 2016

Geek deals: Save big on a refurbished Amazon Fire HD 6 tablet

Tablets don't have to be a big investment. If all you want is an affordable way to check Facebook, play mobile games, and stream Netflix, the 6-inch Fire HD 6 from Amazon is worth considering. And with today's coupon code in play, you can save a total of 40% off this refurbished tablet.

Refurb HD 6 The Fire HD 6 sports a quad-core processor (two cores clocked at 1.5GHz, two at 1.2GHz), 1GB of RAM, 8GB of storage, a VGA front-facing camera, a 2MP rear-facing camera, Bluetooth, and 802.11b/g/n WiFi support. As for the 6-inch screen, it features in-plane switching, multitouch sensitivity, and an HD resolution of 1280×800.

More importantly, this tiny tablet is easy to bring with you wherever you go. It measures only four-tenths of an inch thick, weighs around 10 ounces, and the integrated battery provides up to eight hours of surfing and media playback. It also charges over a micro USB port, so you'll be able to use your existing cables, or even borrow a friend's charger.

Normally, this tablet lists for $85, but Amazon is discounting it right now to just $55.99. Use code "TECHBAR10" in your shopping cart, and you'll save an additional $5.60. And since it's Amazon Prime eligible, subscribers can get two-day shipping at no additional cost. It's also certified to work and look like a new product, so you can rest easy. If there's a problem, Amazon's return and replacement system is simple and stress-free.

Our commerce group sources the best deals and products for the Geek Deals posts. We operate independently of Editorial and Advertising and may earn a percentage of the sale, if you buy something via a link on the post. If you are interested in promoting your deals, please contact us at commerce@ziffdavis.com.

For more tablet deals, head over to TechBargains.

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Source: Geek deals: Save big on a refurbished Amazon Fire HD 6 tablet

Monday, September 12, 2016

iPhone can now shoot RAW photos, here’s why it’s a big deal

Apple and Google have finally agreed on something: RAW photography with DNG files. With the launch of iOS 10, Apple adds RAW support to select iOS devices with DNG (iPhone 6S, 6S Plus, SE, 7, 7 Plus, and the 9.7-inch iPad Pro), the same file format many Android users have had access to since the launch of Lollipop 5.0 over a year ago. But what exactly is RAW photography and DNG anyway – and what's the big deal?

Smartphones traditionally snap the very familiar JPEG file that's easily (and instantly) shareable. JPEGs are automatically edited and adjusted by the software built into the camera or smartphone so they're ready to go. The downside is that JPEGs are heavily compressed. RAW file types, such as DNG, on the other hand, are untouched by that automatic software, leaving more of the photo's data intact. The untouched RAW file, whether opened on a desktop program or a mobile photo editor, offers more flexibility in retouching than a JPEG that's already been processed. As you might suspect, the tradeoff is that RAW files tend to be very large.

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The iOS 10 update, slated for release on September 13, will allow users to swap between the traditional JPEG and a DNG RAW file in third-party apps (Apple's native camera app, however, won't shoot in RAW). Several Android cameras (largely high-end options released since Lollipop 5.0) offer the option of RAW shooting in the native app or through third-party apps. Since DNG files are larger than JPEGs, the user will have the option to turn the feature on and off.

"RAW photography means you don't actually have to make all of the choices when you are taking a photograph."

While DNG may sound complex, the original idea behind the untouched file type is actually the opposite. Thomas Knoll, Photoshop's original co-creator who worked with Adobe to develop DNG in 2004, says that the goal of DNG is actually to make photography easier.

"[RAW photography] means you don't actually have to make all of the choices when you are taking a photograph," said Knoll, a self-proclaimed amateur photographer himself. "If you make a mistake on how you set up the camera, often, it's trivial to fix when you are processing the RAW file afterward. I've always thought that RAW formats, compared to JPEG, make photography easier to do."

Related: Google code hints of RAW + JPEG capture in Android camera app

With a JPEG, the camera automatically sets in information like the white balance and applies a sharpening algorithm. And while even a RAW file can't recover from extreme exposure errors, the untouched file type is more forgiving, giving the photographer more control, by allowing the parameters that the computer automatically sets for a JPEG to be adjusted manually in a number of different desktop and mobile applications. White balance errors are particularly easy to adjust, while RAW files also allow for fine-tuning the exposure by enhancing the darks and lights of the image separately.

what is raw photography thomas knoll lrm original

Colby Brown/Adobe

Unedited RAW From a Nexus 6P, by Colby Brown. what is raw photography thomas knoll lrm edited

Colby Brown/Adobe

Edited RAW From a Nexus 6P, by Colby Brown.

DNG support also allows mobile photographers to edit RAW files while on the go. In the past, working photographers would need to either download and edit the files on a desktop later, or carry a laptop with them. With RAW support in Adobe Lightroom Mobile running on powerful tablet like the iPad Pro, a photographer could edit photos remotely without carrying a laptop, or waiting until he or she gets back to a studio. And when using Adobe's Creative Sync platform, any changes made to a photo are reflected across devices.

We recently had an opportunity to edit RAW images on an iPad Pro, and, seamlessly, we could edit a photo on the tablet as we would on a computer. Lightroom Mobile has become advanced enough that photographers could make most edits on an iPad – easily and quickly – and now with RAW support, the iPad is finally capable enough to replace a laptop in a photographer's workflow. (For more advanced edits not supported in Lightroom Mobile, users can continue their workflow in Lightroom or Photoshop on a desktop, picking up where they left off.)

"RAW means you don't actually have to make all of the choices when you are taking a photograph."

There are a few downsides to working with RAW, like the larger file sizes that can slow down the camera. RAW files also have to be edited and saved as a JPEG before sharing online. But the editing flexibility is often considered worth the extra hassle, especially for images that be later edited anyway.

So if RAW photography is more forgiving, why did RAW build a reputation as a complex process? Part of that stems from accessibility issues, Knoll said. Different brands have different types of RAW files – Nikon users will see a NEF after the file name, for example, while Canon shooters will see a CR2. When new cameras are released, sometimes the manufacturer adjusts just how those files are processed, which means those new files are no longer accessible by programs older than the camera.

The compatibility issue was a big complaint among consumers – and one that Knoll himself had when he purchased a camera with a RAW format that Photoshop didn't yet support in 2002. That's when Knoll decided to work on developing Adobe Camera RAW, a software that takes different RAW file types and converts them into a universal format so that they can still be opened in older versions of the software. That's when DNG was born.

what is raw photography thomas knoll lrm original

Colby Brown/Adobe

Unedited RAW photo from a Nexus 6P, by Colby Brown. what is raw photography thomas knoll lrm edited

Colby Brown/Adobe

Edited RAW photo from a Nexus 6P, by Colby Brown.

DNG is a standard RAW file that's universally accessible. Unlike brand-specific RAW formats, DNG is publicly documented so manufacturers and software engineers can utilize the format. That allowed camera manufacturers like Leica – and now Android and Apple – to easily incorporate RAW capability.

Some brands may use different compression methods to create a smaller file or handle the data in slightly different ways, but on an image quality level, Knoll explained, there isn't a difference between NEF, CR2, and DNG. When a new camera is released, Knoll and the team at Adobe works to break down the file type into data about the camera's physical characteristics and the image's metadata, then add the conversion into Adobe Camera RAW. The RAW converter acts as a go-between to solve compatibility issues between different RAW types and software, often with programs that haven't yet been updated to include the new camera model.

While many brands still choose to use their own RAW format, DNG provides a standard benchmark and allows users of new cameras to convert their files for use in older software programs. Different brands may use different compression methods in their files, but as an Adobe-developed file type, DNG's structure includes Fast Load Preview data that allows for faster editing inside Lightroom and Adobe Camera RAW. The DNG format is also considered safer for archival photographs – as a standard, it's likely that software programs 20 years down the road will still be able to access those files.

The basic structure behind a DNG file has remained largely unchanged since its introduction in 2004, although advances now allow for working with high dynamic range and panorama stitching.

DNG's universal use is the main reason why smartphone manufacturers are choosing to use that format, Knoll said. If Google and Apple had decided to develop their own RAW format, app developers would need to release an update for every new smartphone upgrade in order to maintain compatibility with images from that model.

Thomas-Knoll_crp

Adobe Photoshop Co-Creator, Thomas Knoll

"The whole vision of DNG was to avoid the Tower of Babel issue where every new camera that comes out requires a change in the format and a new software update on every reader of that format," Knoll said. "As the number of cameras increase and the number of software applications that process RAW format increase, it becomes a geometric explosion, whereas if you have a standard format, both programs can be used literally without any complexity problems."

Smartphone photography's move into RAW could open up more possibilities for why the medium exploded in the first place. While smartphones made photo editing quick, DNG now also makes editing apps more capable. And while smartphones have made photography simpler and more accessible, Knoll said that access to the untouched data through RAW makes correcting some novice mistakes possible in ways that JPEGs couldn't achieve.

"[The availability of DNG] will improve the ease of use for smartphone camera technology in producing quality results," Knoll said.


Source: iPhone can now shoot RAW photos, here's why it's a big deal